FREQUENTLY ASKED QUESTIONS

How do I make an appointment? 

E-mail cuzyouareworthit@yahoo.com or call at 509-929-3636.  You are welcome to discuss your condition, your goals and your questions. 

What should I bring to an appointment?

When your first appointment is schedule, complete a Health Intake and bring it to your first appointment.  If you plan to bill your insurance company, please bring your insurance card, a valid prescription and a complete Insurance Intake.  See below for specifics of a valid prescription.

What if I need to change or cancel an appointment?

Email or call to change or cancel an appointment, giving a minimum of 24-hour notice.  If notice is not given before the 24-hour period, the client will be charged for the session.  An appointment is considered canceled if a client does not arrive by 15 minutes past the appointment time.

What should I do before a massage?

There is generally nothing you need to do in preparation for a massage.  Once you arrive, you will inform the therapist of any specific areas of concern or any changes since the last session. Some people may prefer to “dress down”, coming in more relaxed clothing or take a hot shower before a massage to help “soften” muscles.  Some clients use my Far Infrared Sauna to feel more loosened before their session.

What should I do during a massage?

Since this is your time, you decide if you want to talk some or not.  Please always report any discomfort you feel…whether it’s the room temperature, blanket warmth, volume of music or any other distractions.  You are welcome to request a change in massage pressure, whether you want more or less pressure. It is your time.

Clothing?

In school, we were taught to tell a client they could undress “to their comfort level.”  Often, people either keep their underclothing on or not. You determine what you wear. Washington State rules require you to be covered (draped) at all times, except on the part of the body being worked.  So, if I’m working on your legs and feet, your back is covered.  You should never feel “exposed” in a massage.

Talk or Be Quiet?

It is your time so you dictate whether there is conversation or not.  After receiving initial health information, your massage therapist will take her cue from you regarding talking. 

Confidentiality

Not only are there HIPAA laws to follow, but your therapist believes what you say in the treatment room is private.

What should I do after a massage?

Once you are dressed, your therapist will return to the room and ask you for feedback on the specific work done.  This is the ideal time to make a return appointment.  Listen to your body.  See how it responds to the massage within the next few hours or days.  This information is helpful to share with your therapist on your return visit. It is recommended that you drink water after a massage.  Do you know why?  A massage will naturally break up toxins in your body.  Ideally, you want these toxins to leave your body.  Drinking water can allow your body to “flush” the toxins away.

Will it hurt?

My personal belief is that a massage should never “hurt.”  The deepness of the massage pressure should be set by you and your therapist working together. 

Do you do deep tissue massage?

That depends on your definition of “deep tissue.”  Deep work can focus on chronically contracted muscles, but both you and your therapist need to be talking to ensure the pressure works for you.  The therapist’s job is to loosen muscles.  If you tighten up because the pressure is too much, then something needs to change.
People I’ve observed respond differently to “deep” tissue massage:

  • Most people feel much better. They generally comment about a release of tension / tightness.
  • Some people tell me they know they will hurt a bit for a day or so after a massage but then they have great relief for a long period of time.

Pressure in your massage should only be as deep as you request.  An elbow in your back muscles might be effective to some people, but it is not the only option in addressing tight muscles.  Varying the pressure, changing the hand technique or using a different massage modality are all options to reach the same goal – release of your muscle tightness.

When do you expect payment and what forms of payment(s) do you accept?

Payment is due at the time of treatment.  Acceptable forms of payment are cash and local check.

Am I expected to tip the therapist?

There is no expectation when it comes to gratuities.  To receive a tip is an honor, but it is not necessary.

Do you offer gift certificates?

Yes.  You can purchase gift cards for whatever time you would like to give.  The gift card receiver can then choose which kind of treatment(s) he or she would like to have for the time you have gifted them.

What is the procedure if I want to bill my insurance company?

In addressing a health concern, your healthcare provider and you would need to discuss about massage therapy as an option.  You would need a prescription from your provider.  See the specifics for your prescription below. In general, insurance companies only cover “medically-necessary” massages.  They do not cover massages for the sole purpose of relaxation or stress-reduction.

What specifics does my prescription need to address?

Most insurance companies provide their members with their prescription requirements.  As healthcare changes continue, some companies require specific information on prescriptions.  These include, but are not limited to the following:Patient’s Name, Date of Birth, Prescription Date, Prescribing Physician’s Name, Signature and Telephone Number, Diagnosis, ICD-9 number, Frequency and Duration or Number of Visits.

Prescriptions often are NOT valid given the following situation:

    • Being older than 90 days
    • When frequency is listed as “at therapist’s discretion” or “maximum allowed”
    • When visits are spread out over a year’s time

What is the dynamic with the Massage Therapist & me?

I see us as a team. You, the client, and I, the therapist, work as partners.  Our goal is you and your health.  Based on education and experience, your therapist will use various treatment strokes specific to how your body feels and responds.  You, the client, know how the treatment feels and can provide information. 

Are there times I should NOT get a massage?          

Simply put – if you are sick, don’t get a massage. 
Massage helps your circulation so well that any infection you may have is more likely to be moved around your body faster, making your feel sicker quicker!

There are other times when a massage may not be healthy for you. With any condition, it is wise to check with your physician before getting a massage.